Dean has a degree in Electronics and Communications engineering and founded the company in 1987. He has a wealth of experience in Australia & SE Asia
John Durante Managing Director IntelliTrac since 2005. He has over 15 years experience in the GPS industry and is considered as one of the founders of the establishment of the GPS vehicle tracking business sector
Philippa was appointed MD of i-Dispatch in 2013. She has broad experience in software development, establishing dealer networks and client relations.
Managing Director Virtual Map & Intimap Indonesia Since 2000, Geoffrey has Bachelor Degrees in Engineering & Business Management, & has been involved in GIS Software since 1995.
Our mission is to be a global leader in GPS Telematics and Mobile Workforce Solutions by developing and bringing to market leading edge, reliable, affordable products and services, which provide real benefits to our clients, backed by excellent customer service and support.
Our aim is to grow our business through effective management, profitability and reinvestment.
Our corporate values are to conduct our business with integrity, respect and understanding for each individual employee and client.
It's these values which will lead to our success
IntelliTrac offers a complete range of GPS telematics hardware, including personal gps tracking devices, self powered gps trackers for containers and trailers as well as a complete range of in vehicle permanently mounted GPS Telematics devices.
IntelliTrac is able to provide customised hardware and firmware to meet client requirements.
Dean Calapai a Communications & Electronics Engineer age 23 leaves his job at IBM and starts Novatronics. He recently bought a new car and he wants to make the best car alarm in the world to protect his new car. He designs a car alarm in his parents garage, he builds them at night and he sells them during the day. But within the year, he ends up starting operations in Singapore, Malaysia, Thailand and Indonesia. The product is so successful that it is sold by Rank O'Connors Malaysia, Mahajak Thailand, and Singapore Government department Singapore Automotive Engineering to most car accessory shops in SE Asia. This great product is also sold to car manufacturers such as Ford Malaysia and Honda Thailand.
Dean establishes an aftermarket division in Australia. He decides to supply automotive electronics such as car security and mobile phone technology to national fleets and car dealers in Melbourne Australia. He soon discovers that pens and paper jobcards are causing inefficiencies, double entry and staff forgetting to invoice jobs. He looks for a solution but can't find one. The company decides to write its own accounting and mobile workforce management software. Soon "Manager" a DOS based software program was released within the company and most paper was eliminated from the office.
Mobile Service Technicians are each given a new van complete with a laptop computer running the "Manager" software and also a printer to print out job cards and invoices. Each morning service technicians would come to the office, upload the previous day's data and download their jobs for the current day. The management team dreamed of the day that the techicians could be sent their jobs wirelessly. The "Manager" system would provide the organisation a series of reports and KPI's. Management soon saw the benefits. They could quickly analyse which clients, areas of the business, and which product lines were contributing the best profitability for the company.
The internet age was well and truly here, and the business had grown primarily due to the KPIs and information gathered from the "Manager" software. Management quickly became aware that car alarms were becoming old news and not very profitable. So the engineering team began developing products to GPS track stolen vehicles. Soon management discovered that after having GPS Trackers fitted to company vans, staff suddenly became more efficient. A simple job messaging service was added to the GPS Tracker and IntelliTrac was born in 2002. The company began focusing on GPS fleet & mobile workforce management solutions.
In 2003 an exclusive joint venture partnership was formed with Virtual Map Australia the providers of www.street-directory.com.au, bringing together state of the art automotive electronics and a solid information technology base with proprietry mapping technologies. The joint venture brought a team of expert programmers in field of GIS Mapping which further complimented the organisation. Virtual Map expanded into Indonesia and today also trades as IntelliTrac Indonesia
IntelliTrac achieves many milestones during the 2004 to 2006 period including:- OEM GPS Telematics fitment for Mitsubishi Lancer EVO8 which was rated "Hardest to steal"and, the establishment of enterprise corporate systems for major Australian Corporations such as National Australia Bank, Philip Morris Tobacco, Nacco Materials Handling Group, Prisoner Transport and a number of mid tier transport companies. IntelliTrac pioneers a suite of true multi user internet based platforms for corporate use.
IntelliTrac achieves many milestones from 2006 to 2007 including the roll out of the largest personal GPS Tracking project in the southern hemisphere for the Coles Myer group for the tracking of household catalogue delivery, BRW Magazine Fast 100 Company for 2 consecutive years, Cool Company Award for 2 years.
From 2006 IntelliTrac battled to develop a job dispatch system based on Windows CE, Blackberry and Nokia's Symbian platforms, but it was too hard. Each time a new model phone was released, the software teams had to modify the software. With Apple i-Phones, i-Pads & Android smartphones & tablets becoming mainstream products, and Apps easily available through i-Tunes and Google Play, the IntelliTrac board of directors asks IntelliTrac's IT team to collaborate with the service and operations departments to produce an inhouse mobile job dispatch system. A basic system was developed within 3 months and further fine tuned over four years. Initially a simple job dispatch system was upgraded to take photos, capture signatures and manage job notes and documentation.
IntelliTrac achieves many milestones from 2010 to 2013 including direct sales offices and distribution partners in Indonesia, New Zealand, Papua New Guinea, Kenya, Tanzania, Malawi, and the Pacific Islands. With major contracts awarded in the mining oil and gas and infrastructure contruction sectors in these countries
With the product reaching a mature and internally tested stage, Philippa Durante came on board as Managing Director of i-Dispatch. Her wealth of experience in the software market has further helped enhance i-Dispatch into a flexible & scaleable mobile workforce management tool which may be deployed over a variety of industry types. i-Dispatch is now used by small businesses such as gardeners, plumbers, electricians, cleaners, right through to corporate and government departments to manage there mobile staff more efficiently and eliminate phone calls, SMS and inefficient paperwork.
IntelliTrac, partners with QBE Insurance Box to develop both in vehicle hardware and a fully integrated software ecosystem in Australia's first telematics user based car insurance system.
With successful operations in the Asia Pacific region including Australia, New Zealand, Papua New Guinea and Indonesia, IntelliTrac Australia establishes GPS Telematics Malaysia Sdn. Bhd. and commences marketing GPS Tracking and i-Dispatch mobile workforce solutions in Malaysia.
With technology advancing at an ever so fast pace, i-Dispatch is retired and Bizzow is born to take IntelliTrac's software offerings into the next decade with a raft of flexible and customisable features including CRM, Rostering, Scheduling, Forms, Workflows, Invoicing, Quoting, Asset Management and so much more.