IntelliTrac Helpdesk Support

Our Support Teams Are By Your Side

Let us help you if you think that something is not right

Our support teams can assist in many ways

  1. You cannot login
  2. You are not sure how to use a software feature
  3. One or more of your devices does not seem to be working correctly
  4. You require additional training
  5. You require a service call to remove and refit a device from an old vehicle to a new vehicle

But before contacting us for system outages, please double check that you have an internet connection and there are no known mobile phone outages in your area.


If all vehicles on your account have stopped working, then most likely there is an outage with our servers or the telecommunications provider.


Log out of Hawk and log back in (re enter your username and password) and check for any announcements


Contact Support

 


Report a system outage
  • IntelliTrac Logo
  •   11 Scholar Drive
         Bundoora Vic 3083 Australia
  •   +61 3 9467 6188
  •   1300 767 492
  •   Email Us

About Us

We are committed to developing & bringing to market leading edge, reliable, affordable products & software solutions, that provide real benefits to our customers, backed by excellent customer service & support.


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