Get every field job to the right crew, optimise the route and follow progress through to completion, with the requirements, assignment and result in one place.
Book a demoExplore dispatch toolsSee at a glance whether a job is ready, who can take it and what the visit requires, before a crew sets off.
A missing part needs attention before the crew is sent.
Required skills, visit window, dependencies and materials sit together, so a held job or missing part never wastes a crew’s trip.
Explore job planningMechanical skill, availability and current workload are shown for review.
Every suggestion shows the skills, availability, commitments and location behind it, so the best person gets the job.
See assignment reviewThe job queue shows status, crew, priority and due time together, so the jobs that need attention stand out instantly.
Dispatch console Dispatch console 11 jobs JobStatusCrewChecks WO-4815 · Coolant leak Triton LMN-330 · Bay 1 · 22 min over Running late TBTom B. 2/6 High9:00 WO-4827 · Exhaust rattle Hilux GHK-44 · Bay 1 · 8 min over Running late SWSam W. 0/3 Medium9:15 JOB-2207 · Airport transfer Ranger QRX-118 · en route On the road AMAva M. 2 High9:45 JOB-2216 · Site visit Cremorne · en route On the road PKPriya K. 4/4 Medium10:00 JOB-2212 · Depot run Ranger DKP-55 · en route On the road SWSam W. 1 Medium10:15 JOB-2210 · Site delivery Collingwood depot · pickup Needs crew Unassigned — Medium10:30 WO-4821 · Brake pads & rotors Hilux PLT-204 · Bay 3 In bay MTMarco T. 3/5 High11:00 JOB-2214 · Rego inspection Triton PLT-991 · pickup Needs crew Unassigned — Medium11:00 WO-4830 · Tyre rotation Hilux ABC-12 · Bay 2 In bay NRNadia R. 5/5 Low12:00 WO-4824 · Oil & filter Ranger DKP-55 · Bay 4 In bay LPLeo P. 1/4 Low12:30 WO-4833 · Brake lines Triton ABC-12 · Bay 2 In bay TBTom B. 2/4 High13:00Visit windows, crew requirements and vehicle details shape every route, so the plan works before the crew leaves.
Route planning Inner-west service runDraft plan Dynon Rd yard Planning scopeThe job, the crew and the vehicle come together in one suggestion, with route diagnostics, ready to publish to the crew.
Follow the visit into the fieldThe job details travel with the assignment. The visit’s updates come back to the same place, ready for the next person who needs them.
Field job J-1048 · Macaulay Rd depotAssigned Before the visitCheck the gate mechanism and confirm the repair from the last visit.
08:20–08:50Ava M.Open the last visit’s note before starting.
A closure can affect more than the next turn. IntelliTrac rechecks the remaining route and shows the dispatcher any stop that needs a new plan.
Remaining route revised around the closure under the configured recovery policy.
Live road data and the vehicle’s position replan affected routes around a closure automatically, keeping completed and in-progress visits intact and flagging any stop that can’t be reached.
Read about route recoveryCrews get their jobs in the cab and send updates straight back, so every arrival, delay and completion lands in dispatch as it happens.
Explore in-cab terminalsThe vehicle profile sits beside the map, stop sequence and visit windows, with route diagnostics and restriction flags before the plan goes to the driver.
Vehicle route B-double · XQ-4471 General freight · 4 stops Restriction avoided Height 4.3 m Length 25.0 m Mass 62.5 t Axles 9 Distance 13 km Drive 29 min Arrive 10:40 AM Re-route around restrictions Low bridge 3.9 m · Kensington #StopWindowStatus Vehicle routing profileOperations and scheduling builds rosters around availability, and dispatch uses them to assign jobs and plan routes.
Explore operations and schedulingIt matches field jobs to technicians and vehicles, builds optimised routes and brings arrival, progress and completion updates straight back to the dispatch console.
IntelliTrac weighs required skills, availability, current commitments and recent location, and shows the reasons behind every suggestion.
Yes. Plan any time window and set of technicians, or re-plan a single technician’s route, with the number of jobs in scope shown upfront.
Yes. Planning uses each vehicle’s routing profile alongside job requirements and the team, with route diagnostics and restriction flags before publication.
IntelliTrac replans affected routes around the closure using live road data and the vehicle’s position, keeping completed and in-progress visits intact. Unreachable stops are reassigned where possible, and better options for badly delayed stops go to the dispatcher.
Recent work orders, outstanding tasks and the last visit’s completion note, so every technician arrives knowing the history.
Arrival and progress updates, notes, photos, checklist results and customer signatures, all landing on the job as they happen.
On the job itself and its linked work order visit, with every note, check and attachment in one summary.
Operations builds rosters and surfaces activity and exceptions, while dispatch allocates field jobs, plans routes and tracks every visit. Together they cover the whole crew and every stop.
Yes. Book a demo and we’ll show IntelliTrac planning, routing and tracking a typical run built from your visit windows, crew skills and vehicles.
See IntelliTrac plan, route and track your field jobs, in a demo built around your visit windows, crews and vehicles.
Book a demoExplore the platformIntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.