Workshop and field, one queue
Jobs for the bay and jobs on the road run through the same queue, the same allocator and the same job history.
Book a demo to see the new platform live today. Full launch Q3 2026.
Getting work done in the field is three problems in one: which job, which crew, which road. The IntelliTrac platform answers all three at once, and the answers respect the vehicle you are actually driving.
Jobs for the bay and jobs on the road run through the same queue, the same allocator and the same job history.
Skills, tickets, availability and travel time decide who gets each job, in seconds instead of a planning meeting.
A 60-tonne B-double does not drive like a ute. Every route respects the vehicle's height, weight, length and the law.
A job is a job, whether the truck comes to the bay or the bay goes to the truck. Workshop work orders and field service jobs share one queue, one allocator and one job history.
A job lands in the queue, IntelliTrac AI finds the person, the router finds the road, and the crew's phone does the rest. Here is each step doing its job.
Every job carries what it needs: a licence class, a ticket, a window. IntelliTrac AI checks every person against every requirement, then hands the job to whoever can do it best and reach it fastest.
The IntelliTrac platform routes heavy vehicles using National Heavy Vehicle Regulator network data, the vehicle's real dimensions and its load. The route that comes back is one that vehicle is actually allowed to drive.
Dispatchers see the whole picture: what is in the bay, what is on the road, what is running late and what is still looking for a crew. Publish a run and it lands on the right phones, ready to drive.
Every route is planned around the vehicle driving it. All of this is checked before the wheels roll, so your drivers never have to.
Avoided at planning time, not discovered at the last second with a 4.3 metre trailer.
Every leg of the route is legal for the combination's loaded weight, axles included.
Dangerous goods are steered around tunnels and roads that ban them.
A B-double, a rigid and a ute each get their own legal network to route on.
Stop order is optimised on actual road time, so the day's plan survives the day.
Suggested along the route, wherever fatigue rules require a break.
Every dispatch leaves a trail — who got the job, what happened, when. So when the questions come, the answers are ready.
Each stop carries its own checks, photos and signatures, captured as the work happens.
No signal, no problem. The field app keeps working and syncs safely when coverage returns.
Watch stops tick off in real time, with late running flagged before the phone rings.
Planned against actual, street by street, when a question needs settling afterwards.
A field job can hand work back to the bay, and the work order trail stays connected.
Due times and service promises stay visible on every job until they are met.
Bring us a day of jobs and a mixed fleet, and watch IntelliTrac AI allocate, route and dispatch the lot.
Book a DemoBook a DemoBook a DemoExplore SolutionsExplore SolutionsExplore SolutionsIntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.