Find the vehicle. Understand the activity.
Review locations, recent journeys and the alerts relevant to your fleet. Learn which details come from the installed device and where to look when a vehicle needs attention.
Explore tracking and telematicsLearn the tasks your role needs, using the configuration your fleet will run. Get a clear route for software questions, device checks and changes after launch.
Book a demoBook a demoBook a demoExplore team trainingAgree the modules, participants and training format around your rollout. Fleet managers, drivers and administrators need different parts of the platform.
Review locations, recent journeys and the alerts relevant to your fleet. Learn which details come from the installed device and where to look when a vehicle needs attention.
Explore tracking and telematicsMonday, 7 September
3 customer stops Richmond customerTime on site 32 min
123Richmond32 min on sitePractise the selected booking, check-in and form steps on the driver app. Field crews learn how to view assigned jobs and send the updates their office team needs.
Explore fleet operationsLearn how vehicle groups, date ranges and permissions affect the information shown. Review utilisation reports and manage the access each team needs.
Explore reports and dashboards1–30 Jun 2026 · All depots
Bookings
58
Booked hours
590 h
Utilisation
61%
By vehicle 4All vehiclesVehicleDepotBookingsBooked hoursUtilisationPLT-204HiluxNorth depot18184 h77%FLT-318TritonNorth depot16168 h70%UTE-22RangerWest depot14142 h59%VAN-12TransitWest depot1096 h40%4 vehicles · 960 available hoursReport readyTraining follows the configured process, including the person who receives the information and the next decision they need to make.
Help administrators understand question types, required answers and supporting photos. Review the published form and the follow-up rules your fleet uses.
Explore forms and checksHelp reviewers assess a reported fault and understand approval into a work order. Keep the vehicle, issue and next maintenance step clear to everyone involved.
Explore fleet maintenanceUse customer support for software questions, device issues and account changes. Include the vehicle or device, what happened and when, so the team can investigate the right issue.
Get customer supportNew staff, replacement vehicles or an added module can change the tasks your team needs to learn. Discuss refresher training and configuration changes as part of that next step.
Plan the next deploymentIt is help learning the platform tasks relevant to your role, with a route for questions and issues after launch. Training is planned around the selected modules and fleet configuration. Support helps you raise software, device and account queries with the relevant details.
Include the people who will use or administer the selected features. Fleet managers, drivers, finance and administrators may need different sessions or examples. Agree the participants and the tasks each group needs to learn.
Training can cover the driver-app steps included in your configuration. These may include bookings, collection and return, odometer entries and published checks. Use the actual fleet process so drivers understand what to complete and where to ask for help.
Yes, where those modules are part of your setup. Administrators can review form configuration, while the relevant team learns how submitted issues reach a reviewer and become maintenance requests or work orders. Agree the roles and approval steps beforehand.
Discuss the format, location, participants and timing with IntelliTrac when agreeing the service. Requirements differ for a small driver group and a multi-site rollout. Confirm what is included rather than assuming unlimited sessions.
Describe the issue, when it occurred and the vehicle, device or account involved. Include the relevant screen or error message where available. Never send passwords or access credentials in the request.
Discuss refresher or additional training when staff join, responsibilities change or another module is introduced. Identify what the team already uses and which new tasks it needs to learn. Any additional sessions form part of the agreed service scope.
Support arrangements depend on your service agreement and the type of issue. Confirm the contact path, coverage and escalation arrangements with IntelliTrac. Installation visits, replacement equipment and configuration changes may have separate requirements.
Tell us who will use IntelliTrac and which tasks they need to manage. We’ll discuss the training and support scope.
Book a demoBook a demoBook a demoExplore the platformExplore the platformExplore the platformIntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.