Train by role
Show drivers, field staff, managers and administrators the workflows they actually need.
Training and support give new and existing customers a practical path for adoption, questions, workflow changes and day-to-day help.
Show drivers, field staff, managers and administrators the workflows they actually need.
Give current users a clear support path for accounts, devices, reports and operating questions.
Review adoption, recurring questions and reporting needs as the rollout settles.
Software doesn't change operations. People do. We train every role on the workflows they will actually use, and stay on the line long after launch.
A useful support path separates sales questions from customer help and gives each team enough context to respond well.
Train each person on the tasks they perform, not every feature in the platform.
Support requests can go through the customer support path with the account, device, vehicle or workflow details the team needs.
Post-launch review helps teams tune reports, permissions and workflows around what staff are actually using.
Every rollout runs the same proven path, with the same team carrying you from the first conversation to long after go-live.
We map your fleet, your sites and your workflows, then design the IntelliTrac platform and hardware mix around them.
Explore solution designDevices fitted, access set up and data flowing, coordinated around your vehicles' availability.
Explore installationThe IntelliTrac platform talks to your finance, GIS and business systems, and the reports land where people work.
Explore integrationsEvery role learns their daily workflow, with a direct support path that doesn't go cold after launch.
Support covers the practical questions that appear after launch: users, devices, reports, workflow changes and the next stage of adoption.
Prepare staff for the daily actions they need to complete.
Use the support path for existing account, device and system help.
Carry rollout decisions into the first support period.
Help teams understand their daily operating view.
Support managers using vehicle details, readiness and utilisation data.
Help staff with booking, access, return and reporting workflows.
Connect telematics, video safety, compliance,
shared fleet access, assets, and field workflows.
IntelliTrac provides fleet, telematics and field-operations software in Australia. Call 1300 767 492.